Returns & Exchanges

At SINCO, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your purchase doesn't fit your space or meet your expectations, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a pre-paid shipping label.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the return label to your package and drop it off at any authorized carrier location, or schedule a home pickup for oversized furniture items.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.